At KARALITHO, our priority is to ensure our clients are completely satisfied with our products and services. We understand that sometimes a product may not meet your expectations and we are committed to addressing your concerns as effectively as possible.
To be eligible for a refund, please ensure the following criteria are met:
Once your return is received and inspected, we will send you an email notification regarding the status of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original payment method within 5-7 business days.
If you haven’t received a refund yet, please check your bank account again and contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us at [email protected].
If you have any questions on how to return your item to us, please contact our support team at [email protected] or call us at (555) 123-4567. Our dedicated team is here to help Monday to Friday from 9 AM to 5 PM.